At the close of every Water Country USA season, we look at areas to improve or enhance for our guests and team members. The changes could be anything from adding a major thrill ride like Vanish Point or a new dining facility. We’ve found that even little changes go a long way and make a difference in our guests’ experience or our team members’ work areas.
This year is no exception. We have added to our guest parking lot to alleviate the parking capacity on hot summer days. This past winter, we expanded our parking area by more than 275 parking spaces. It may not sound like a big deal, but it will add a great deal to our guest’s visit. The added spaces will help provide better customer service by not having to turn guests away on our busy days.
In addition, our front entrance is getting a reservation center so you are able to make your cabana, lounger, Quick Queue or swim lesson check-in easy. This will speed up the check-in process for those guests with reservations and allow them to bypass the ticket sales lines.
Other changes include:
- Enhancements to our animal display including baby alligators
- 120 additional loungers
- Tables and additional seating have been repositioned or added around the Wave Pool and Hubba Hubba Highway to increase our shaded lounge seating.
- The Cow-a-Bunga snack cart is doubling in size which also includes the menu. The cart will serve as a market for self-serve drinks, ICEEs, fresh fruit, churros, popcorn and ice cream.
- The ladies rest room near Jet Scream has a new look. Check it out ladies.
I am excited about all the changes and hope to see you all this summer.
